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Privacy Policy
We respect and protect the privacy of our customers and visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website or services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing details, and other identifying information provided during bookings or contact form submissions.
- Payment Information: Credit/debit card or other payment details (processed securely via third-party payment gateways).
- Usage Data: Browser type, device type, IP address, pages visited, and time spent on our site (collected through cookies and analytics tools).
2. How We Use Your Information
We use your information to:
- Process bookings and transactions
- Send confirmations, updates, and customer service responses
- Customize your experience with our services
- Improve our website, tours, and customer experience
- Send marketing and promotional communications (you can opt out anytime)
3. How We Share Your Information
We do not sell or rent your personal data. We may share your information with:
- Trusted third-party providers who assist with payment processing, email delivery, or booking management
- Legal authorities, if required by law or in response to legal processes
- Tour partners, but only when necessary to deliver a service you’ve requested
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or loss. All sensitive payment information is encrypted and processed via secure gateways.
5. Cookies & Tracking
Our website uses cookies and analytics tools (such as Google Analytics) to understand how users interact with our site. This helps us enhance usability and provide relevant content.
You can modify your browser settings to refuse cookies or notify you when they are being used.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your information
- Withdraw consent to marketing communications
- File a complaint with your local data protection authority
To exercise any of these rights, please email us at support@seecitytours.com.
7. Third-Party Links
Our website may include links to external sites we do not control. We are not responsible for the content or privacy practices of those sites. We recommend reviewing their policies separately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly.
9. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
See City Tours
📍 80 broad street new york, new york 10005
📧 support@seecitytours.com
📞 646-531-0647