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Frequently Asked Questions
🚢 Tour Information
We offer a scenic Statue of Liberty Cruise, including standard and sunset options. More experiences are coming soon!
All cruises depart from Pier 40, 353 West Street, New York, NY 10014.
Yes. The boat will return to Pier 40 after the tour.
Cruises typically last 30 minutes to 1 hour. Sunset Cruises may run longer for optimal photo opportunities.
No. This is a sightseeing cruise that gets close to the Statue of Liberty but does not dock.
Yes, our boats feature both open-air upper decks and covered lower decks. Access to the top deck may require an upgrade.
Tours operate rain or shine. Covered seating is available.
Yes! Kids love it. Children under 3 ride free.
Yes, there are restrooms onboard.
No outside food or drink is allowed, but onboard refreshments may be available depending on the cruise.
We operate seasonally. Check our website for the current schedule.
Yes, but please notify us in advance so we can prepare for your needs.
🎟️ Ticketing & Booking
Tickets are only available through our agents at Battery Park. They are not sold at the pier.
Yes. Online prices often include discounts and promotional offers.
No. Digital confirmations on your phone are accepted.
Tickets are non-refundable, but rescheduling may be possible with 24-hour notice.
Yes, based on availability and with 24-hour advance notice.
Yes. Children under 3 are free, and group rates are available upon request.
Cash is acceptable at battery park.
⏱️ Operations & Schedules
Cruises typically run between 10 AM and 7 PM, with the last sunset cruise around dusk.
Please arrive 15–30 minutes before departure for check-in and boarding.
Departure frequency varies. Refer to your ticket or check our schedule online.
Midday and sunset slots are the busiest—book early to secure your spot.
Yes. Our Sunset Cruise provides magical skyline views as the city lights up.
📋 Policies & Accessibility
🧾 Agents & Ticket Sellers
🎉 Special Services & Narration
🎟️ Child Tickets & Pricing
💸 Refund Request
Refunds may be considered only in the event of a billing error (such as duplicate charges). To request a refund for such cases, you must:
- Submit your request in writing within 14 days of the scheduled cruise
- Include your full name, the email used to purchase, a copy of your ticket, and a brief description of the issue
If approved, refunds are subject to a 15% administrative fee and may take up to 10 business days to process.
